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Top 5 Text Messaging Tips for Better Patient Communication

notifyMD

Communicating important information to patients is a vital part of great medical care. Calling multiple patients on the phone takes time, ties up office staff, and can be inconvenient for patients. In some instances, communicating...

Young nurse answering phone call while working on desktop PC at reception desk in hospital.

Featured Articles

What is Experience Management?

notifyMD

Experience management means monitoring, analyzing and improving patient interactions within a practice. This typically includes patients, staff, leadership and other stakeholders. Monitoring patients' views of a healthcare provider and the emotions they may have during...

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HIPAA Compliance Checklist for Medical Office Phone Systems (2025 Updated)

Jodi Miller

You undoubtedly know the ins and outs of HIPAA compliance for electronic health records and data storage. ...

HIppa Complaint Answering

How Long Should Patients Wait on Hold for Medical Appointments?

Jodi Miller

Patients, like most people, feel their time is valuable. It is, after all, one of the commodities ...

Female doctor talking with colleagues through a video call with

How to Choose a Healthcare Answering Service: A Comprehensive Checklist for Medical Practices

Jodi Miller

Increasing patient volumes, staffing shortages, and a rising number of people experiencing chronic disease have put significant ...

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notifyMD Achieves SOC 2® Type 2 Certification for Data Security Excellence

Jodi Miller

notifyMD® is proud to announce that we have officially earned the SOC 2® Type 2 certification, a ...

Receptionist calling patients from notifyMD®'s secure business number

Mastering Patient Communication: A Complete Guide for Providers

Jodi Miller

Over the past two decades, our understanding of the correlation between positive patient outcomes and effective patient-doctor ...

HIPAA Hot Zone: Why Your Medical Reception Desk is a Prime Target for Violations

Jodi Miller

Consider the numerous activities and transactions that occur at your medical reception desk. From scheduling appointments to ...

notifyMD® Now Offers 24/7 Live Answering Support for Centers for Advanced Orthopaedics Providers and Locations

Jodi Miller

notifyMD®, the first HITRUST-certified medical answering service, is proud to now support The Centers for Advanced Orthopaedics ...

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