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Recent Articles
Healthcare Cybersecurity That Works | Best Practices to Safeguard Data
Jodi Miller®
Why Is Healthcare Cybersecurity Important? In 2024, nine out of ten healthcare organizations experienced a cyberattack, making ...
Strategies to Boost Patient Volume in Your Medical Office
Jodi Miller®
Why Patient Volume Matters Word of mouth is the number-one way to increase referrals and ensure a ...
How to Prevent HIPAA Violations with a Medical Answering Service
Jodi Miller®
Understanding HIPAA Compliance in Answering Services If you've been in the healthcare profession for long, you know ...
What is Phone Triage? Understanding the process of Medical Phone Triage in Healthcare
Jodi Miller®
What is a Medical Phone Triage? The primary objective of medical phone triage is to obtain vital ...
Comparing Costs: In-House Receptionist vs. Outsourced Answering Service
Jodi Miller®
In today’s fast-paced office environment, efficiency and cost-effectiveness are crucial. Office managers and medical practices often find ...
How to Safeguard Patient Data with a HIPAA-Compliant Answering Service (and Why HIPAA Is Just the Foundation)
Jodi Miller®
Under the Health Insurance Portability and Accountability Act (HIPAA), every healthcare provider has an obligation to safeguard ...
Choosing the Ideal Outsourcing Partner for Enhanced Healthcare Access
Jodi Miller®
Navigating the complexities of patient access solutions is a crucial task for healthcare administrators, especially given that ...
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