The First HITRUST Certified Answering Service
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Recent Articles
How to Choose a Healthcare Answering Service: A Comprehensive Checklist for Medical Practices
Jodi Miller
Key Takeaways Choosing the right healthcare answering service is critical, as it directly impacts patient experience, staff ...
notifyMD Achieves SOC 2® Type 2 Certification for Data Security Excellence
Jodi Miller
notifyMD® is proud to announce that we have officially earned the SOC 2® Type 2 certification, a ...
Mastering Patient Communication: A Complete Guide for Providers
Jodi Miller
Key Takeaways Effective patient communication is directly linked to better outcomes, higher satisfaction, stronger trust, and reduced ...
HIPAA Hot Zone: Why Your Medical Reception Desk is a Prime Target for Violations
Jodi Miller
Key Takeaways Medical reception desks are high-risk areas for HIPAA violations due to frequent handling of PHI, ...
notifyMD® Now Offers 24/7 Live Answering Support for Centers for Advanced Orthopaedics Providers and Locations
Jodi Miller
notifyMD, the first HITRUST-certified medical answering service, is proud to now support The Centers for Advanced Orthopaedics ...
Communication in Nursing Practice: How Virtual Triage Nurses Build Trust Over the Phone
Jodi Miller
Key Takeaways Virtual triage nurses must compensate for the lack of body language by relying on tone ...
Answering Service vs. Call Center: What’s Best for Your Healthcare Practice?
Jodi Miller
Key Takeaways Call centers and answering services serve different purposes, with call centers focused on high-volume, scripted ...
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