When your staff needs expert support to represent your practice at its best, notifyMD® is your best call.
notifyMD®’s 30+ years of dedicated experience shows that we understand the unique challenges of the healthcare industry. With premier medical answering service, we help you handle a heavy volume of incoming calls, prioritize urgent concerns, and provide quality patient care quickly and efficiently. Let us represent your practice with professionalism and proficiency.
Our HIPAA-compliant answering service is accessible through nights, weekends, and holidays to relieve your workload—so you can return to providing expert patient care. Matching your practice’s expectations, our outsourced medical answering service supports your patients’ needs with the correct terminology. We receive incoming calls, contact on-call providers, and answer patient questions tailored to your preferred style.
When you get expert support at your fingertips, the possibilities are limitless. Our medical answering service not only offers phone coverage but also works to improve your practice as a whole.
Increased call volume doesn’t always equate to additional staff or resources to address patients’ inbound calls. Increased patient hold times, repeat calls, busy signals, and full voicemail boxes can correlate to frustrated patients and staff and lower patient satisfaction scores. notifyMD® can be your strategic resource in facilitating inbound patient communications, ensuring a live healthcare virtual receptionist 100% of the time without adding staff, telephone lines, or extending office hours.
In the healthcare field, maintaining a healthy work-life balance is essential. That’s why our medical telephone answering service focuses on helping you easily manage your workload. Your patient engagement and communication efforts are always our top priority. Below are some of the additional healthcre specialties we serve.