The search for trained medical staff is difficult—especially ones who can handle an overflow of incoming calls, prioritize important calls, and ensure high-quality patient experience is their top priority. At notifyMD®, our HIPAA-compliant, HITRUST-certified answering service has 30+ years of experience addressing your patients’ urgent dermatology concerns. We alleviate stress by supporting your team day or night, enabling productivity, preventing burnout, and improving the patient experience. By outsourcing these critical tasks to us, you can focus on delivering exceptional dermatological care while we manage your calls efficiently and professionally.
Our dermatology answering service is focused on representing your practice with compassion and confidentiality. That’s why we relay your messages 24 hours a day, 365 days a year through nights, weekends, and holidays—so your team can focus on excellent patient care without the extra administrative support. No patient call goes unanswered when notifyMD® is on the job.
Our medical answering service works daily to embody professionalism, commitment, and compassion. We provide dermatology practices the peace of mind, even when their office doors are closed. notifyMD® is available when your patients need prompt communication and support. With our help, your patients will experience expertise from the first phone call.
Increased call volume doesn’t always equate to additional staff or resources to address patients’ inbound calling needs. Increased patient hold times, repeat calls, busy signals, and full voicemail boxes can equate to frustrated patients and staff and lower patient satisfaction scores. notifyMD® can be your strategic resource in facilitating inbound patient communications, ensuring a live voice answers every call 100% of the time without adding staff, telephone lines, or extending office hours.
We offer specialized coverage for various medical practices beyond our Dermatology answering service. Likewise, we are all too familiar with the challenges of maintaining work-life balance within the healthcare community. You can guarantee a more focused and productive environment by sparing your physicians and patients the interruption of phone calls during work hours. The notifyMD® team supports patients and providers in all medical specialties. Our services include, but are not limited to, the following: