Orthopedic practices can present complex challenges. From addressing unique patient needs to managing on-call rotations for your physician group, Orthopedics stands out for its demanding rigor. notifyMD® is an industry leader with exemplary expertise in identifying and addressing these problems. Our HIPAA-compliant, HITRUST-certified answering service provides 30+ years of experience handling a high volume of incoming calls, prioritizing urgent calls, and ensuring top-quality patient care.
Managing a complex on-call schedule takes knowledge, professionalism, and attention to detail. Whether it’s appointment scheduling, prescription requests, follow-up calls, or emergency call handling, our capable virtual assistants ensure smooth management tailored to your orthopedic practice and practitioners’ unique needs. Regardless of the size, our outsourced physician answering service works closely with large specialty groups, hospitals, and small clinics on weekdays, weekends, and holidays.
Our medical telephone answering service works daily to embody professionalism, commitment, and compassion. Our orthopedic virtual receptionists give physicians peace of mind that even when their office doors are closed, they are always available when their patients need critical support. With our help, your patients will connect with a live receptionist from the first phone call.
Increased call volume doesn’t always equate to additional staff or resources to address patients’ inbound calling needs. Increased patient hold times, repeat calls, busy signals, and full voicemail boxes can result in frustrated patients and staff and lower patient satisfaction scores. notifyMD® can be your strategic resource in facilitating inbound patient communications, ensuring live voice medical answering service 100% of the time without adding staff, telephone lines, or extending office hours.
Our orthopedic answering service are just one of the concentrated practices we cover. Because we know that when you’re a member of the healthcare community, work-life balance is difficult to find. Spare your physicians and patients the distraction of taking phone calls during valuable work time. Most importantly, you can relax knowing your patient engagement and communication efforts are always valued in these medical areas: