For over 30 years, notifyMD®’s outsourced answering service for physicians has catered exclusively to the medical community. With rich experience handling a heavy volume of incoming calls, prioritizing urgent concerns, and maintaining schedules, quality patient care is our top priority. We understand the daily demand of the healthcare industry and put our HIPAA-compliant virtual assistants to action in connecting patients and physicians—one call at a time.
When you need backup, notifyMD® answers the call 24 hours a day, 365 days a year through nights, weekends, and holidays—so your team can focus on excellent patient care without the extra administrative support. Whether it’s an overflow of calls during peak business hours or emergency calls over the weekend, we represent your values and provide patient care with the same level of dedication as you do.
When you get expert support at your fingertips, the possibilities are limitless. Our medical answering service not only offers 24-hour phone coverage but also works to improve your practice as a whole.
Increased call volume doesn’t always equate to additional staff or resources to address patients’ inbound calling needs. Increased patient hold times, repeat calls, busy signals, and full voicemail boxes can equate to frustrated patients and staff and lower patient satisfaction scores. notifyMD® can be your strategic resource in facilitating inbound patient communications, ensuring a live voice answers every call 100% of the time without adding staff, telephone lines, or extending office hours. Improve your patients’ experience with notifyMD® as your call management partner.
With a profession as physically and mentally taxing as yours, we ensure you maintain a healthy balance between your personal and professional life. Spare your physicians and patients from interruptions of responding to phone calls while patients are checking in and asking care-related questions. Most importantly, you can relax knowing your patient engagement and communication efforts are taken care of by notifyMD®. These are some of the healthcare specialties we service: