We use therapists and behavioral health professionals now more than ever. That’s why notifyMD® has provided exceptional behavioral health answering service to the medical community for 30+ years. With rich experience handling a heavy volume of incoming calls, prioritizing urgent concerns, and maintaining schedules, quality client care is our main vocation. Our outsourced solutions are designed to reduce the stress and workload of managing inbound client calls, giving you the peace of mind to focus on delivering the best behaviorial health care possible. Be there for your clients when they need you the most; let notifyMD® answer the calls. When you need backup, notifyMD® is there 24 hours a day, 365 days a year, through nights, weekends, and holidays—so your team can focus on excellent client care without the extra administrative support. Whether it’s an overflow of calls during peak business hours or emergency calls over the weekend, we represent your values and provide patient care with the same level of dedication as you do.
Therapists, counselors, and behaviorial health professionals can be confident that every call will be handled with empathy and complete confidentiality. notifyMD®’s behavioral health answering service supports a wide range of providers across diverse settings, including private practices, hospitals, and medical centers. We understand the daily demand of the healthcare industry and put our HIPAA-compliant virtual assistants to action in connecting patients and physicians—one call at a time.
Our mental health answering service works daily to embody professionalism, commitment, and compassion. We give behavioral health professionals the peace of mind knowing that even when their practice doors are closed, they are always available when their patients need support. With our help, your patients can connect with a behavioral professional from the first phone call; because mental health matters.
Increased call volume doesn’t always equate to additional staff or resources to address patients’ inbound calling needs. Increased patient hold times, repeat calls, busy signals, and full voicemail boxes can correlate to frustrated patients and staff and lower patient satisfaction scores. notifyMD® can be your strategic resource in facilitating inbound patient communications, ensuring a live virtual assistant for mental health practices 100% of the time without adding staff, telephone lines, or extending office hours.
As members of the healthcare community, work-life balance is something you value. That’s why our behavioral health services are just one of the medical specialties we serve. Patient needs are our top priority: notifyMD® covers phone calls during busy business hours, ensuring your physicians and patients receive unparalleled support. Leave the stress behind knowing your patient engagement and communication efforts are always valued in these medical areas: