For over 30 years and counting, notifyMD®’s medical answering service has focused on the unique needs of healthcare providers and their patients. From handling a heavy volume of incoming calls, prioritizing urgent concerns, and performing quality patient care, we represent your practice brand with professionalism.
Because we understand the daily demand of healthcare providers, we are available 24 hours a day, 365 days a year, through nights, weekends, and holidays. With our outsourced assistance, your team can focus on excellent patient care without the extra administrative support. Whether it’s an overflow of calls during peak business hours or emergency calls over the weekend, our HIPAA-compliant virtual assistants provide patient care with the same level of dedication as you do.
When you get expert support at your fingertips, the possibilities are limitless. Our medical telephone answering service not only offers dedicated phone coverage but also works to improve your practice as a whole.
Increased call volume doesn’t always equate to additional staff or resources to address patients’ inbound calling needs. Increased patient hold times, repeat calls, busy signals, and full voicemail boxes can correlate to frustrated patients and staff and lower patient satisfaction scores. notifyMD® can be your strategic resource in facilitating inbound patient communications, ensuring a live healthcare virtual receptionist 100% of the time without adding staff, telephone lines, or extending office hours.
Urology subspecialties require 100% of your effort and time. Our commitment lies in facilitating a healthy work-life balance, empowering you to give your best to your work with peace of mind.
Spare your physicians and patients from interruptions of responding to phone calls while patients are checking in and asking care-related questions. Most importantly, you can relax knowing your patient engagement and communication efforts are taken care of by notifyMD®. Your patient engagement and communication efforts are our top priority, always. These are some of the healthcare specialties we service: