When your patients need surgical, preventive, and diagnostic procedures without needing a hospital environment, notifyMD®’s 30+ years of healthcare expertise is here to support them. We understand that a stand-alone facility’s success relies on operational and financial efficiency; that means handling a heavy volume of incoming calls, prioritizing urgent concerns, and maintaining surgical schedules with ease. Let the notifyMD® HIPAA-compliant, HITRUST certified virtual receptionists cover inbound calls, so your team can focus on productivity.
Your ambulatory surgery center, or ASC, may be less hectic than a traditional hospital, but that doesn’t mean it’s less stressful. Our 24-hour answering service for healthcare answers the call 24 hours a day, 365 days a year through nights, weekends, and holidays—so your team can focus on excellent patient care without the extra administrative support. With 70% of ASCs having 20 or fewer employees, we focus on helping your team take control of the workload. Whether it’s an overflow of calls during peak business hours or emergency calls over the weekend, our HIPAA-compliant, outsourced virtual receptionists diligently represent your surgical center and uphold your professional and compassionate reputation.
When you get expert support at your fingertips, the possibilities are limitless. Our team of virtual receptionists for ambulatory surgical centers not only offers 24-hour phone coverage but also works to improve your patient communication overall.
Increased call volume doesn’t always equate to additional staff or resources to address patients’ inbound calling needs. Increased patient hold times, repeat calls, busy signals, and full voicemail boxes can correlate to frustrated patients and staff and lower patient satisfaction scores. notifyMD® can be your strategic resource in facilitating inbound patient communications, ensuring a live healthcare virtual receptionist 100% of the time without adding staff, telephone lines, or extending office hours.
With a career as physically and mentally taxing as yours, we ensure you maintain a healthy balance between your personal and professional life. Empower your ASC’s efficiency—let us handle the calls while your focus stays on precision and care. Trust that your patient engagement and communication are our top priority in the ASC environment as well as these specialties and more: