HIppa Complaint Answering

Featured Articles

Five Text Message Tips for Effective Patient Communication

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Communicating important information to patients is a vital part of great medical care. Calling multiple patients on the phone takes time, ties up office staff, and can be inconvenient for patients. In some instances, communicating...

Young nurse answering phone call while working on desktop PC at reception desk in hospital.

Featured Articles

What is Experience Management?

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Experience management means monitoring, analyzing and improving patient interactions within a practice. This typically includes patients, staff, leadership and other stakeholders. Monitoring patients' views of a healthcare provider and the emotions they may have during...

Recent Articles

How to Increase Patient Volume in Your Medical Office

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Why Patient Volume Matters Word of mouth is the number-one way to increase referrals and ensure a ...

Young nurse answering phone call while working on desktop PC at reception desk in hospital.

How to Prevent HIPAA Violations with a Medical Answering Service

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Understanding HIPAA Compliance in Answering Services If you've been in the healthcare profession for long, you know ...

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What is Phone Triage? Understanding the process of Medical Phone Triage in Healthcare

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What is a Medical Phone Triage? The primary objective of medical phone triage is to obtain vital ...

Cost Comparison: In-House Receptionist and Outsourced Answering Service

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In today’s fast-paced office environment, efficiency and cost-effectiveness are crucial. Office managers and medical practices often find ...

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