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Recent Articles
Call Center vs Nurse Triage: Choose the Right Option
Jodi Miller
Medical providers turn to call centers and nurse triage services to support their staff and optimize patient ...
Understand the Protected Health Information (PHI) Lifecycle
Jodi Miller
What is Protected Health Information (PHI)? The Health Insurance Portability and Accountability Act (HIPAA) is a federal ...
How to Get More Patients Into Your Dental Practice
Jodi Miller
The Challenge of Attracting More Patients Running a dental practice comes with numerous challenges, ranging from the ...
Healthcare Cybersecurity That Works | Best Practices to Safeguard Data
Jodi Miller
Why Is Healthcare Cybersecurity Important? In 2024, nine out of ten healthcare organizations experienced a cyberattack, making ...
Strategies to Boost Patient Volume in Your Medical Office
Jodi Miller
Why Patient Volume Matters Word of mouth is the number-one way to increase referrals and ensure a ...
How to Prevent HIPAA Violations with a Medical Answering Service
Jodi Miller
Understanding HIPAA Compliance in Answering Services If you've been in the healthcare profession for long, you know ...
What is Phone Triage? Understanding the process of Medical Phone Triage in Healthcare
Jodi Miller
What is a Medical Phone Triage? The primary objective of medical phone triage is to obtain vital ...
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