HIppa Complaint Answering

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Top 5 Text Messaging Tips for Better Patient Communication

notifyMD

Communicating important information to patients is a vital part of great medical care. Calling multiple patients on the phone takes time, ties up office staff, and can be inconvenient for patients. In some instances, communicating...

Young nurse answering phone call while working on desktop PC at reception desk in hospital.

Featured Articles

What is Experience Management?

notifyMD

Experience management means monitoring, analyzing and improving patient interactions within a practice. This typically includes patients, staff, leadership and other stakeholders. Monitoring patients' views of a healthcare provider and the emotions they may have during...

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Comparing Costs: In-House Receptionist vs. Outsourced Answering Service

Jodi Miller

In today’s fast-paced office environment, efficiency and cost-effectiveness are crucial. Office managers and medical practices often find ...

How to Safeguard Patient Data with a HIPAA-Compliant Answering Service (and Why HIPAA Is Just the Foundation)

Jodi Miller

Under the Health Insurance Portability and Accountability Act (HIPAA), every healthcare provider has an obligation to safeguard ...

Choosing the Right Outsourcing Partner for Patient Access Solutions in Healthcare

Choosing the Ideal Outsourcing Partner for Enhanced Healthcare Access

Jodi Miller

Navigating the complexities of patient access solutions is a crucial task for healthcare administrators, especially given that ...

Bridging the Gap in Healthcare Staffing with Medical Answering Services

Bridging Healthcare Staffing Gaps with Answering Services

Jodi Miller

In today's fast-paced healthcare environment, the demand for efficient and effective patient care is higher than ever. ...

Navigating the New Era of Healthcare Cybersecurity

Steering Through the New Age of Healthcare Cybersecurity

Jodi Miller

With the digital transformation of healthcare, cybersecurity has become a critical focus for healthcare professionals, compliance officers, ...

Secure Messaging Enhances Healthcare Communication

Revolutionizing Healthcare Communication Through Secure Messaging

Jodi Miller

In a world where technology is rapidly evolving, the healthcare sector continues to face challenges, particularly in ...

Benefits of Using an After-Hours Medical Office Answering Service

Five Key Advantages of After-Hours Medical Answering

Jodi Miller

In today's fast-paced healthcare environment, the need for seamless communication extends beyond regular office hours.  Health concerns ...

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