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Top 5 Text Messaging Tips for Better Patient Communication

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Communicating important information to patients is a vital part of great medical care. Calling multiple patients on the phone takes time, ties up office staff, and can be inconvenient for patients. In some instances, communicating...

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What is Experience Management?

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Experience management means monitoring, analyzing and improving patient interactions within a practice. This typically includes patients, staff, leadership and other stakeholders. Monitoring patients' views of a healthcare provider and the emotions they may have during...

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Understand the Protected Health Information (PHI) Lifecycle

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What is Protected Health Information (PHI)? The Health Insurance Portability and Accountability Act (HIPAA) is a federal ...

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How to Get More Patients Into Your Dental Practice

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The Challenge of Attracting More Patients Running a dental practice comes with numerous challenges, ranging from the ...

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Healthcare Cybersecurity That Works | Best Practices to Safeguard Data

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Why Is Healthcare Cybersecurity Important? In 2024, nine out of ten healthcare organizations experienced a cyberattack, making ...

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Strategies to Boost Patient Volume in Your Medical Office

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Why Patient Volume Matters Word of mouth is the number-one way to increase referrals and ensure a ...

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