The First HITRUST Certified Answering Service
844-8-NOTIFY
HIPAA-Compliant
Healthcare Answering Services
TRUSTED CARE AND EXPERTISE ARE ALWAYS ON CALL.
notifyMD®’s live, HIPAA-compliant virtual receptionists are here to make your medical practice run smoother — streamlining billing, reducing costs, saving staff time, and so much more. Available day and night, our U.S.-based healthcare virtual receptionists aid practitioners and patients across the country and stand by to serve yours.
Whether you need additional support during high-volume times or your staff just needs a break from the phones, we’re well-versed in everything it takes to provide a seamless experience, answering every call with the same care and attention that you would.
Appointment Scheduling
MORE FILLED APPOINTMENTS.MORE SATISFIED PATIENTS & DOCTORS.
Whether you manage a network of hospital departments or just one very busy office, notifyMD®’s healthcare answering service can schedule appointments on a front-line, overflow, or after-hours basis. Outsourcing patient scheduling to notifyMD® can yield significant operational and clinical efficiencies while driving revenue with filled schedules — a real win-win if there ever was one.
Secure Messaging
CONFIDENTIAL. SECURE.100% HIPAA-cOMPLIANT.
You understand the importance of HIPAA-compliant
messaging. So do we. That’s why we developed our
secure, encrypted messaging app to help your
organization run smoothly and make your life easier —
all while protecting patient information. It also easily
integrates with the messaging platforms you may
already be using. Our healthcare virtual receptionists ensure that all communication is kept HIPAA-compliant.
Patient Outreach
EFFICIENT COMMUNICATION IS KEY.AND OUR PROMISE.
Patient outreach and disease management are crucial in any practice … but it can also be time-consuming and resource-draining. notifyMD®’s medical answering services can be specifically tailored to the needs of providers and healthcare organizations, helping you unburden staff while attaining solid, quantifiable results.
Switchboard Services
ON CALL 24/7/365Every impression with your patients matters, from the first to the latest. notifyMD®’s superior customer service allows you to deliver efficient switchboard services 24 hours a day, helping you retain patients’ business and loyalty. And because our healthcare answering services are completely customizable to your organization, they’ll be confident they’re talking directly to a member of your staff.
Automated Solutions
ELEVATE YOUR PATIENTCOMMUNICATION STRATEGY
Easy to implement and patient-friendly, notifyMD® automated communications offer real-time improvement in appointment compliance and preparedness. IVR solutions enable callers to get the information they need and even empower them to direct their call to the proper person or department.
Benefits of Using notifyMD®’s Medical Answering Services:
ACCESS
Access the latest telecommunications technology for your patients and staff without investing in costly software or hardware.
Technology
Your data is secure using our advanced data encryption tools.
RELIABILITY
You have stability in an emergency with our redundant communication networks for backup.
NETWORK
No matter how your practice or healthcare organization grows, you can benefit from scalability across our network of healthcare virtual receptionist centers.
FAQ
These are a few of the questions people regularly ask about our live receptionist services.
Yes! Just provide the mobile, home or office number and we will transfer calls to you.
Yes! Our care coordinators can be set up with your scheduling software so that they can schedule appointments on your behalf.
Yes, notifyMD® integrates with many popular platforms. Learn more.
Yes, we can create your notifyMD® profile using your existing phone number.
Yes, and you can request your free trial on our website here.