Tel844-8-NOTIFY Get a Free Trial
FREE TRIAL

Why Healthcare Professionals in California choose notifyMD®?

HIPAA-compliant and
accessible 24/7/365

At notifyMD®, our California medical answering service has been supporting healthcare professionals for over 30 years. These professionals choose notifyMD® because of our expertise in their field and our commitment to exceptional and compassionate patient communication. 

We ensure that our expertly trained virtual receptionists have a thorough understanding of medical terminology and your unique policies and procedures. Ultimately, they become an extension of your team, a valued member that supports you, your staff, and patients when you need it.

CONTACT US
Physicians reviewing the patient's medical reports.

24/7 Medical Answering Service in California

As a 24/7 medical answering service in California, we answer calls after hours, during busy periods, and over the holidays. This service reduces costs while improving the patient experience. No longer placed on long hold times or having to leave a message, your patients feel valued. Greeted by a knowledgeable and caring receptionist, they believe they've reached one of your staff members and not a third-party answering service. 

Our scalable California medical answering service provides you with the support you need when you need it most. notifyMD's Virtual Receptionist App enables on-demand staffing solutions, sends secure, HIPAA-compliant urgent messages in real-time, and provides patient updates that you can access from anywhere.

our
services

Switchboard Services

read more

Appointment Scheduling

read more

Nurse
Triage

read more

Automated Solutions

read more

Secure Messaging

read more

Patient
Outreach

read more

HIPAA-Compliant Solutions That Protect Your Practice

The healthcare community is under siege as the number one industry targeted by cybercriminals. Our HIPAA-compliant answering service in California utilizes strict security protocols to ensure your patients' ePHI is protected and secure.

As the first HITRUST-certified answering service, we exceed HIPAA regulations, creating an environment that instills exceptional confidence in data protection and security. This certification required a two-year validation assessment, representing our commitment to safeguarding sensitive patient information. 

In 2024, 99.4% of HITRUST-certified companies did not experience a cybersecurity breach. To ensure your and your patient's security, our California medical answering service utilizes the highest level of protection through staff training, access controls, and communication encryption.

CONTACT US
Female Doctor wearing headset
A male patient speaking with the receptionist to schedule an appointment.

Nurse Triage Services in California for Better Patient Outcomes

notifyMD®'s nurse triage service in New York provides your practice with the knowledge and skills of a virtual registered nurse 24/7. Your patients appreciate round-the-clock medical guidance, whether they are wondering what to do when pain strikes in the middle of the night or their prescription runs out unexpectedly.

Physicians appreciate a professional who can evaluate their patients remotely using Schmitt-Thompson protocols, the gold standard for remote nurse triage protocols. They experience peace of mind on that rare day off, and patients carry a sense of relief, knowing there's someone to turn to, no matter the time or day.

CONTACT US

Frequently Asked Questions

Yes, our California medical answering service provides coverage whenever you need it, whether evenings, weekends, or holidays. Our well-trained, empathetic virtual assistants answer calls, direct urgent calls to the on-call provider, and support patients with scheduling appointments.

You have 24/7 access to your account analytics and detailed diagnostic reporting, and can monitor call answering activity in real-time. Your patients feel valued. Your staff feel supported. And you experience unprecedented peace of mind.

Yes, our California healthcare answering service schedules appointments, handles cancellations, and even sends secure reminders of upcoming visits. Instead of staff feeling overwhelmed when they walk into work in the morning, faced with a mountain of call-backs, they arrive to smooth and efficient operations. They’ll also find detailed information on all that transpired throughout the night via the client portal.

Our California medical answering service integrates with numerous Electronic Health Record (EHR) and Electronic Medical Record (EMR) platforms. This integration streamlines communication, enhances efficiency, ensures the accurate flow of information, and minimizes the risk of medical errors.

HIPAA-compliant data sharing and communications improve patient care, while providing audit trails for liability protection and compliance.

At notifyMD®, our 24/7 medical answering service in California partners with nearly every type of healthcare practice. From smaller medical practices to extensive medical groups and hospitals, our services ensure timely, effective, and appreciated patient communications.

Some physician specialties we serve include:

  • Cardiology
  • Dental
  • Dermatology
  • Gastroenterology
  • Ophthalmology
  • Orthopedic Surgeons
  • Urology
  • Hospice
  • Clinics & Ancillary Provider
  • And More

Live Medical Answering Services for California Providers and Beyond