The First HITRUST Certified Answering Service
844-8-NOTIFY
Healthcare Communication Solutions for Cardiologists
We care for your callers while you care for your patients. Because in Cardiology, it’s your mission to achieve excellence for a broad spectrum of patients, from people at immediate risk to those with several complex, chronic conditions. Our HIPAA-compliant, HITRUST-certified answering service has 30+ years of experience answering calls regarding all cardiovascular issues. Rely on notifyMD® to manage the high volume of incoming calls, prioritize urgent patient needs, and ensure top-quality patient satisfaction, freeing you to focus on patient care without any added distractions. It’s the heart of everything we do.
No matter the cardiac concern, cardiologists can be confident that we will represent them with empathy and complete confidentiality. Our outsourced cardiology answering service can take any incoming call and handle the situation with professionalism—relaying the message to you when you are available. Whether urgent or non-urgent, we never skip a beat when answering calls 24 hours a day, 365 days a year, and on weekends and holidays.
What We Offer
Revolutionizing Patient Engagement
When you get expert support at your fingertips, the possibilities are limitless. Our cardiology answering service not only offers 24-hour phone coverage but also works to improve your practice as a whole.
- Efficient call handling ensures that patient calls are promptly answered and handled professionally, reducing wait times and improving overall patient satisfaction.
- With round-the-clock availability, notifyMD® ensures that patients can reach your on-call staff anytime, enhancing convenience and access for patients.
- notifyMD®‘s team of trained professionals provides personalized attention to each patient call, addressing their concerns and ensuring they feel valued and cared for.
- Delivers exceptional experiences for patients and providers.
Daytime Call Management
Increased call volume doesn’t always equate to additional staff or resources to address patients’ inbound calling needs. Increased patient hold times, repeat calls, busy signals, and full voicemail boxes can equate to frustrated patients and staff and lower patient satisfaction scores. notifyMD® can be your strategic resource in facilitating inbound patient communications, ensuring a live virtual receptionist 100% of the time without adding staff, telephone lines, or extending office hours.
Benefits of notifyMD® Daytime Cardiology Answering Service
- Receptionists experienced in healthcare patient communications and terminology compassionately answer each patient call as a seamless extension of the practice.
- Call scripts that match your unique practice and specialty protocols mean consistency in service levels through every patient interaction.
- Eliminating the need for voicemail and patient callbacks can streamline your office’s administrative and patient care coordination duties.
- Manage your high call volumes and give your patients a live voice 100% of the time while keeping costs low with notifyMD®’s cardiology virtual receptionists.
Our Other Specialties
Our cardiology answering service is just one of the specialty practices we cover. That’s because we know that when you’re a member of the healthcare community, work-life balance is hard to find. Spare your physicians and patients the distraction of taking phone calls during valuable work time, and relax knowing your patient engagement and communication efforts are always valued in these medical areas:
- Behavioral Health Professionals
- Ophthalmology
- Dermatology
- Urology
- Gastroenterology
- Orthopedic Surgeons
- Ambulatory Surgery Centers
- Dental
- And many more
Frequently Asked Questions
- Puts your patients’ minds at ease. notifyMD®’s 24/7 live receptionist answering service improves patient access when it matters most.
- Ensures every urgent patient matter is addressed timely and with the utmost care.
- Improves patient satisfaction. Every call is answered, and all messages are communicated to the practice.
- Provides relief to your staff so they can focus on patient care and practice at the top of their license.
- Offers full transparency of all patient communication with our team in one client-facing portal.
- Allows practice staff to review and update on-call schedules with a click of a button, ensuring we reach the correct provider with urgent messages.
- Gives providers a much-needed work/life balance. notifyMD® receptionists follow specific instructions and only send to the provider what is deemed urgent, per provider protocol.
- Eases communication in the most compliant manner. The notifyMD® app allows providers to view, manage, and address patient needs when and how they prefer to communicate in a HIPAA-compliant, HITRUST-certified method.
- Saves time to care. The notifyMD® app allows providers to send a patient message to another provider, saving precious time in addressing an urgent clinical need.