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Confidential, secure messaging solutions from notifyMD® that are 100% HIPAA-compliant

Healthcare organizations understand the importance of HIPAA-compliant virtual receptionists and messaging. So does notifyMD®. That is why we developed our own secure messaging app. But that’s not all. We also integrate with some of the popular medical software out there that you may already be using. As a medical answering service, it’s our goal to help your organization run smoothly and make your life easier while protecting patient information.

Traditional means of communication like email, SMS texts, and pagers are not inherently secure. Whether you send sensitive patient health information between your providers, get messages from your medical answering service, or share details with other facilities, it must be done via encrypted messages. That’s where we come in to provide HIPAA-compliant messaging solutions that ensure the security of patient health information.

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A male patient speaking with the receptionist to schedule an appointment.

Benefits of Confidential Messaging

  • Staff receives confidential, HIPAA-compliant messages 24/7 for easy patient management.
  • Send and receive secure messages – no limit on characters.
  • Tailored workflows to real-time staffing and on-call schedules.
  • Confidential collaboration between doctors.
  • Customized to your unique requirements.
  • Consistent, quality messages from a centralized source.
  • Archived messages reduce practice liability.
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  • Improved care leads to more satisfied patients.
  • PHI is better protected to keep it from falling into the wrong hands.

  • Eliminates phone tag and frequent interruptions.
  • Boosts office productivity and efficiency.
  • Reduces staff stress levels.
  • Staff is free to focus on more urgent tasks.
  • Admission, transfer, and discharge notifications between facilities.
  • Accurate and updated information thanks to your healthcare answering service integrations.

  • Most cost-effective method for message delivery.
  • Improved patient service and increased satisfaction.
  • Better message records for accurate, timely reporting.
  • Protection against data breaches and non-compliance fines.

notifyMD® HIPAA-compliant virtual receptionists and messaging is everything your organization requires to improve communication processes and enhance patient care all while abiding by the law.

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