Group Administrator, Heart Center
Prior to the introduction of Appointment Reminders, we had staff members calling each patient personally and reminding them of their appointments. We found this to be very time consuming, usually taking between two and two and a half-hours per day. When we began using Appointment Reminders, we immediately saw a reduction in time spent confirming appointments. It takes less than a few minutes to send the schedule, freeing up our staff to take care of the patients in the office.