Stethoscope, keyboard, notepad, and green plant

HIPAA-Compliant
Answering Services

TRUSTED CARE AND EXPERTISE
ARE ALWAYS ON CALL.

NotifyMD’s live, HIPAA-compliant answering services are here to make your medical practice run smoother — streamlining billing, reducing costs, saving staff time, and so much more.  Available day and night, our U.S.-based care coordinators aid practitioners and patients all across the country and are standing by to serve yours.

Whether you need additional support during high-volume times or your staff just need a break from the phones, we’re well-versed in everything it takes to provide a seamless experience, answering every call with the same care and attention that you would.

Young Girl Scheduling an appointment with Doctor for her child from the mobile app

Appointment Scheduling

MORE FILLED APPOINTMENTS.
MORE SATISFIED PATIENTS & DOCTORS.

Whether you manage a network of hospital departments or just
one very busy office, NotifyMD can schedule appointments on a
front-line, overflow or after-hours basis. Outsourcing patient
scheduling to NotifyMD can yield significant operational and
clinical efficiencies while driving revenue with filled schedules —
a real win-win if there ever was one.

Secure Messaging

CONFIDENTIAL. SECURE.
100% HIPAA-cOMPLIANT.

You understand the importance of HIPAA-compliant
messaging. So do we. That’s why we developed our
own secure, encrypted messaging app to help your
organization run smoother and make your life easier —
all while protecting patient information. It easily
integrates with the messaging platforms you may
already be using, too.

Patient Outreach

EFFICIENT COMMUNICATION IS KEY.
AND OUR PROMISE.

Patient outreach and disease management are a crucial
part of any practice … but it’s also time-consuming and
resource-draining. NotifyMD’s patient outreach services
can be specifically tailored to the needs of providers and
healthcare organizations, helping you unburden staff while
attaining solid, quantifiable results.

Women with smile attended a call for Hospital switchboard services

Switchboard Services

ON CALL 24/7/365

Every impression with your patients matters, from the first to the latest. NotifyMD’s superior customer service allows you to deliver efficient switchboard services 24 hours a day, helping you retain patients’ business and loyalty. And because our services are completely customizable to your organization, they’ll be confident they’re talking directly to a member of your staff.

Service AboutNotifyMD App Screenshot

Automated Solutions

ELEVATE YOUR PATIENT
COMMUNICATION STRATEGY

Easy to implement and patient-friendly, NotifyMD automated communications offer real-time improvement in appointment compliance and preparedness. IVR solutions enable callers to get the information they need and even empower them to direct their call to the proper person or department.

Benefits of Using NotifyMD Contact Centers:

ACCESS

Access the latest telecommunications technology for your patients and staff without having to invest in costly software or hardware.

Technology

Your data is secure using our advanced data encryption tools.

RELIABILITY

You have stability in an emergency with our redundant communication networks for backup.

NETWORK

No matter how your practice or healthcare organization grows, you can benefit from scalability across our network of receptionist centers.

FAQ

These are a few of the questions people regularly ask about our live receptionist services.

Yes! You can use our NotifyMD app and set your status to “accepting transfers” and then we will transfer calls to you.

Yes! Our care coordinators can be set up with your scheduling software so that they can schedule appointments on your behalf.

Yes, NotifyMD integrates with many popular platforms. Learn more.

Yes, we can create your NotifyMD profile using your existing phone number.

Yes, and you can request your free trial on our website here.