Benefits of Patient Outreach Services
Patient outreach services administered via live voice or through automated solutions are specifically tailored to the needs of the providers to:
- Remind patients of an upcoming screening or test with necessary pre-appointment planning via automated appointment reminders.
- Promote upcoming flu shot clinics or health events with the ability to direct connect back to the practice or NotifyMD contact center for patient scheduling.
- Encourage participation and registration of patient portal to help meet Meaningful Use objectives.
- Survey patients for feedback on clinical or operational improvement opportunities or service recovery.
Gain the flexibility to adjust your practice to better serve your patients and help them stay compliant with recommended screenings with NotifyMD’s Patient Outreach solution.
- Patients stay informed about ways they can improve their health.
- Regular contact from their doctors lets them know their doctors care about their health and well-being.
- All information gathered is confidential and HIPAA-compliant.
- Staff is free to focus on patients in the office rather than trying to squeeze in a few minutes here and there to make outreach calls.
- Patients can be contacted at a time that’s convenient for them.
- Staff can field incoming calls to schedule appointments.
- Increased appointments for recommended screenings or wellness initiatives.
- Updated patient information helps maintain satisfaction and loyalty, reducing patient turnover.
- Customized programs help meet your patient communication needs.
- Patients’ feedback helps you stay current and make changes to suit their needs.
Gain the flexibility to adjust your practice to better serve your patients with NotifyMD Patient Outreach solutions.
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