Services & Solutions

Expanded Patient Access to Care 24/7

Specialized Patient Communication Solutions

Drive continuous operational excellence through the flexibility and scalability of NotifyMD patient communication solutions. Whether serving one physician practice or large multi-specialty practices, NotifyMD has the experience, resources and commitment to delivering exceptional experiences for physicians, staff and patients.

NotifyMD physician-centric services ensure expanded access to care and an elevated level of patient engagement through 24/7 accessibility. NotifyMD contact center solutions centralize patient communication needs and aid providers in:

Efficient business operations through answering services, daytime call management and switchboard.
Captured revenue through scheduling and appointment reminders.
Disease management through targeted patient outreach and confidential messaging.

Our Specialized Solutions

As your strategic partner and single point of contact resource to provide patient communication solutions and fill the communication gaps needed to manage populations, meet care plan guidelines and provide accountable care. Both live and automated services help physician practices achieve operational efficiencies and accelerate practice growth.

Men seated near window and talking on a call

Women answering a call and looking something in her PC — Answering Services

Answering Services

As the expert in physician practice communication solutions NotifyMD answering services ensure a seamless extension of the physician practice, answering every call as you would, before or after office hours..

Doctor showing health report to the senior citizen patient — Appointment Scheduling

Appointment Scheduling

No-show rates and appointment cancellations negatively impact a physician practice or hospital revenue and cause inefficiencies in office staffing and overall operational performance.

Women checking confidential message on her mobile — Secure Messaging

Secure Messaging

A platform for communicating test results, referral authorizations, prescription refills, follow-up instructions and general information to your patients, such as upcoming screenings, health news, and continued management of chronic conditions.

Women stand near window and talking on a phone — Patient Outreach

Patient Outreach

Live voice or automated solutions allow outreach by a specific disease type or patient status. NotifyMD Patient Outreach improves the management of disease and compliance with patient care plans and..

Women hold her headphone mic and talking to a patient on a call — Switchboard Services

Switchboard Services

Women communicate on a call and looking something at her PC — Automated Solutions

Automated Solutions

Automated patient communication solutions through NotifyMD are easy to implement and offer real-time improvement in patient appointment compliance and preparedness, capturing office revenue, managing patient populations and increasing patient and..

NotifyMD drives continuous care and operations improvement through sophisticated analytics and real-time reporting.

Through NotifyMD patient communication solutions, physicians and office staff benefit from increased patient satisfaction, higher office and business operational efficiencies, and improved medical adherence with a more engaged patient base without the burden of employing additional staff.

HEALTHCARE ORGANIZATIONS NEED TO MAKE SURE PATIENTS:

Get the proper point of care
Show up for their scheduled appointments
Receive preventative care
Are routed to specialty care if needed
Are engaged in their care plan

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